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    Head of Global Customers (f/m) Job in Essen, Germany

    DB Schenker is the world’s leading global logistics provider — we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management.

    Integrated logistics resides at the world’s most important intersections, where the flow of goods creates an effective link between carriers.

    Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics.

    Head of Global Customers (f/m) Job Description

    Your tasks

    • Liaise with defined global customers acting as Single Point Of Contact (SPOC) for all Contract Logistics/SCM IT topics
    • Organize the service delivery by the different service providers
    • Lead IT community with regards to customer requirements
    • Handle Change Request’s (CRs) and define and develop solutions based on new demands
    • Solution Design based on state of the art technology
    • Ensure that all Solution related contracts (SLAs, OLAs and UCs) are in place

    Head of Global Customers (f/m) Job Requirements

    Your profile
    The successful candidate (m/f) will display the following strengths:
     

    • Wide general IT Knowledge especially in the field of global CL/SCM solutions
    • Excellent knowledge of project management methods and techniques
    • Proven experience in service management
    • Business knowledge and understanding of the solutions challenges
    • Knowledge of common IT industry standards, especially ITIL and COBIT
    • Strong communication skills with technical and non-technical people, fluent in English

    Head of Global Customers (f/m) Application Information

    Interested? We look forward to receiving your application, including your salary requirements and availability. 

    Please apply with your CV and cover letter by the 'apply' button below

    Remember - you found this opportunity on Qreer.com

    Head of Global Customers (f/m) Summary

    Education Backgrounds: Business Engineering
    Specialties: Consultancy
    Management
    Project Engineering
    Project Management
    Education Level: Undergraduate (Bachelors)
    Postgraduate (Masters)
    Doctorate (PH.D)
    Experience: 0 - 2 years
    2 - 5 years
    5 - 10 Years
    Languages spoken: English
    Job Location: Essen, Germany
    Keywords: SPOC, SCM, CRs, SLA, OLA, US, IT, project, management, ITIIL, COBIT,

    Apply

    Schenker AG

    Essen, Germany
    Human Resources
    +49 201 8781-0
    View Company Profile More Jobs with

    Type: Job

    Deadline: 1st August 2016

    Job reference (ID): 8923

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