VP Account Management Job Description
Adyen is looking for a born leader who can work with the Account Management team in Amsterdam. A highly motivated team player who is always a step ahead and enjoys working in a very fast growing, high tech, fun and challenging environment.
This role requires a confident, dynamic and self-motivated professional, who is able to take responsibility and manage a growing team (currently 17) of highly educated payment experts who are consulting the largest companies in Europe on their global Omni-channel strategy. An ability and desire to learn is essential, as is a sense of humor.
VP Account Management Job Requirements
As a VP Account Management you will be involved in:
- the day to day operations of the account managers;
- strategic decisioning;
- maintaining high-end service delivery;
- merchant visits;
- forecasting;
- commercial discussions;
- hiring process;
- prioritizing in-and external projects;
- and building out this highly valued team.
Leading a team dedicated to the management of our European merchants, you will report to the SVP Accounts/Head of Account Management. In this exciting and dynamic role you will not only be responsible for liaising with the Account Management team, the client and the other teams within Adyen. You will also be the main point of contact for the escalation of issues, and the strategic coordination of business critical client programs and relationship.
The Account Management team currently exists out of highly educated (master degree only) Account Managers who are product and industry experts and a strategic asset to the largest Adyen merchants. As such, they accept end-to-end responsibility for the success and satisfaction of the merchants in their care.
The successful candidate we are looking for is a people manager with experience in a fast growing environment, a commercial drive and feeling with technology (a background in coding is a plus).
As our future VP Accounts you must have excellent time management, written and oral skills together with the ability to multi-task.
Our company cultureAt Adyen our people are our greatest asset. Our unique company culture attracts the smartest people, who take initiative & ownership and can truly contribute to our fast growth. We believe that people reach the utmost if we give them freedom, opportunities and responsibility to build Adyen. Our culture is very informal and direct. We talk straight without being rude. We are extremely customer centric. We believe in teamwork, and don’t like ego’s and hierarchy. When taking a decision we take them quickly but always involve others to further improve. We provide each other regular informal feedback and let everyone design their own growth path.
About AdyenAdyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.
VP Account Management Application Information
Interested?
Please apply online via the 'Apply' button.
Agency calls not appreciated
VP Account Management Summary
| Education Backgrounds: |
Business Engineering
|
| Specialties: |
Management
Sales / Communication
|
| Education Level: |
Postgraduate (Masters)
Doctorate (PH.D)
|
| Experience: |
10 - 15 years
5 - 10 Years
> 15 years
|
| Languages spoken: |
Dutch
English
|
| Job Location: |
Amsterdam, Netherlands |
| Keywords: |
Jobvacancy, Full-time, Amsterdam, Teamlead account management, Sales manager. |
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