Infrastructure Technology Analyst (m/f) Job in Amsterdam, Netherlands

Infrastructure Technology Analyst (m/f) Job Description

Job Category: „IT-Support / IT-Administration“
Position/Title: Infrastructure Technology Analyst (m/f), Europe [SNr. 1059]

About the Employer:
Our client is a leading provider of identity and access management solutions. Its software helps around 1000 organizations with over 12 million combined users meet security, internal control, regulatory compliance, IT cost reduction and user service objectives.

Our client´s products manage identities, entitlements and authentication factors across both on-premise and SaaS applications in the cloud. One of the leading industry analyst companies recently recognized our client as an enterprise identity and access management powerhouse, citing the company's robust technology and exemplary customer support. 

Job Status: Full-time employee with above average payment
Location: Amsterdam
Region: Netherlands

Job Description:
We are seeking a passionate and highly motivated
 
Infrastructure Technology Analyst (m/f), Europe 
 
at the next possible date.
 
Job Summary:
You will be working with a team of experts to help the customers of our client - who are typically system administrators - install and troubleshoot the identity management software. You will provide technical support to technical customers -- via telephone, e-mail, WebEx and VPN. Customer inquiries are often challenging to resolve, you can expect to handle 2 until 6 contacts per day, with an emphasis on quality and customer satisfaction - not call volume.
 
Our client offers a flexible Home Office solution.

Infrastructure Technology Analyst (m/f) Job Requirements

Education:
Technical oriented Bachelor´s / Master´s degree or a related discipline


A successful candidate (m/f) must have:
 

• 3+ years of full-time system administration
• Familiar with Windows 2000/2003/2008 and UNIX/Linux administration
• Deploying and/or supporting web applications
• Familiar with at least some of:

1. IIS or another web server.
2. Active Directory and/or LDAP.
3. SQL code.
4. Database administration.
5. HTML markup.

• Understand TCP/IP networking and HTTP/S
• An ability to write short programs or scripts:

1. In at least one programming or scripting language.
2. For example, to automate repetitive admin tasks.

• Excellent skills in English language, both oral and written

• Strong verbal and written communication skills
• Result driven self-starter, with strong problem solving skills
• Ability to work individually and in a group
• Ability to multitask on different projects at different stages of completion, while meeting strict deadlines
• Ability to resolve or effectively escalate issues
• A willingness to travel occasionally (up to 25% of the time)

Infrastructure Technology Analyst (m/f) Application Information

Are you interested!?
 
If this task challenges you and you want to be part of an innovative, successful enterprise in a dynamic market, then we are looking forward to your application documents and the discussion with you.
Please send us your comprehensive CV in English language  (file format: .doc or .pdf) with additional information about:
 

• your current/former work/project experience
• your availability and
• your salary expectation

Infrastructure Technology Analyst (m/f) Summary

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