Applications & Product Specialist Job in Eindhoven, Netherlands

Phenom-World is now globally the yearly number 1 manufacturer of desktop scanning electron microscopes and imaging and analysis packages for sub-micron-scale applications.

Our SEM-based systems are used in a broad range of markets and environments. We continuously invest, develop and integrate our products to help customers improve their return on investment and time to data, and to increase system functionality.

With representatives in more than 40 countries and a fast-growing installed base, we are committed to supporting our customers with our highly skilled team of specialists who provide application and service support on a global scale.

Phenom-World is based in the high-tech region of Eindhoven in The Netherlands. This strategic position and collaboration with partners give Phenom-World access to the newest technologies and best resources for developing state-of-the-art equipment and applications. We help our customers with excellent and fast results from the micro and nano world by supplying worry-free imaging and analysis.

Applications & Product Specialist Job Description

Job description
You will become the specialist in working with the different Phenom desktop scanning electron microscopes. As an Applications & Product Specialist you will have various responsibilities towards the Sales, Product and R&D departments, such as gathering, converting and testing user requirements into new product updates or developments. You will also be supporting our distributors in positioning and selling our products. Finally, you will interact with end customers on a regular basis to optimize our technology for their applications.
 
Tasks and responsibilities

• Give technical & commercial product support (mail, online, on site) towards our distributors
• Provide product related technical info for marketing and training purposes
• Conduct parts of the sales/application training, in house or at the customer site
• Test new product software and hardware developments
• Recognize potential new applications or market needs
• Provide user specifications for product improvements or new products towards product managemen

• We have a talented group of passionate people whose daily enjoyment is as important as the work itself. We give our people the space and freedom they need to innovate and that is what makes us unique. You will feel “free to achieve”.
• A pleasant company culture with corporate values of engagement, entrepreneurship and working together.
• Plenty of room for your own initiative and professional development.
• The opportunity to shape and be part of one of the fastest-growing hi-tech companies in The Netherlands.
• Not a single boring working day.
• A competitive set of employment terms, based on the CAO Metalektro, 27 holidays, 13 ADV days and a profit sharing scheme.
• Every day all our departments come together to enjoy a company-served lunch.
• A fulltime position, 40 hours a week.

Applications & Product Specialist Job Requirements

Who are we looking for

• Successfully completed a technical study, Bachelor or Master degree (Higher Education or University) in: applied science, material science & engineering, mechatronics, biotechnology or a related discipline.
• Preferably experience in converting and driving customer requests into product development (in close contact with the product manager).
• Willingness to dive into a wide variation of other application oriented disciplines, such as biology, surface science, mineralogy, etc.
• Preferably a few years of working experience.
• Training experience e.g. student supervision or seminars
• Technical writing skills for writing scientific materials for commercial purpose
• Team player with cultural awareness.
• Fluent in English and preferably Dutch.
• Willingness and ability to travel worldwide(~25%).

Applications & Product Specialist Application Information

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Applications & Product Specialist Summary

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