Sr. Enterprise Applications Support Analyst Job in San Diego, United States

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Sr. Enterprise Applications Support Analyst Job Description

Job Mission
The Sr. Enterprise Applications Support Analyst will be part of the Cymer Data Service Operations (DSO) team and will be responsible for building deployment images / packages, ensuring data flow and day-to-day operations of data products install base, as well as the deployment and testing of new software to those systems. This individual will also be a part of the DSO team developing and supporting in-house applications.

Job Description

• Builds and maintains Linux software deployment packages that work on various hardware platforms.
• Builds and maintains Linux scripts to create automated alerts.
• Works with software development and engineering teams to report design, reliability, and maintenance problems or bugs in software.
• Provides technical support to field engineers and regional technical support engineers including diagnosis, troubleshooting, and support of server hardware, software, and networks.
• Works in labs and with laser light sources to build and test server hardware and software.
• Uses established escalation and service management processes to provide timely responses to field situations where first-line product support has failed to isolate or fix problems in malfunctioning application.
• Performs other duties as assigned.

Sr. Enterprise Applications Support Analyst Job Requirements

Education
BS degree required in Computer Science or Information Technology, or relevant field of study and/or related equivalent combined education and experience. 

Experience

• Minimum of 6 years of relevant, work related experience.
• Experience with 6+ years of LINUX (RHEL, CentOS, Gentoo) and Windows Server support is required.
• Experience with 6+ years of Building LINUX Deployment images and packages is required.
• Experience with 6+ years of PostgreSQL administration or other relational database is required.
• Experience with 6+ years in LINUX and Windows based application support.
• Experience with 2+ years of Windows PowerShell scripting is desired.
• Proficiency in Shell, php, Perl, and Python scripting or other scripting languages and SQL.
• Experience and understanding of ODBC, ADO and other data access methods are required.
• Strong understanding of relational database concepts and structured query language is desired.
• Strong knowledge and proven experience working and supporting Enterprise Server Hardware platforms.
• Experience in supporting network connectivity across LAN, WAN and  various protocols
• Able to communicate technical concepts to non-technical audience.
• Excellent verbal and written communication skills and proven documentation capacity
• Ability to handle multiple, simultaneous and conflicting priorities and projects.
• Ability to work directly with vendors
• Ability to work independently and with minimal management supervision.
• Ability to learn quickly and adapt to new circumstances.
• Knowledge and practice of project management tools and techniques.
• Must be detail oriented and have strong organizational skills to effectively participate in project meetings, discussions and issue resolution.
• Ability to maintain appropriate confidentiality of information and demonstrate ethical behavior.
• Self-starter with the ability to determine technical solutions

Sr. Enterprise Applications Support Analyst Application Information

We offer competitive salaries and benefits including medical, dental, vision, 401(K), and FSAs.  We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and the business.
 

Sr. Enterprise Applications Support Analyst Summary

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