CS Quality Segment Manager Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

CS Quality Segment Manager Job Description

IntroductionWithin ASML the Customer Support (CS) group is responsible for the maintenance, repair and continuous improvement of ASML systems at customer location worldwide. One of the departments in this group is CS EHS and Quality. This department supports the ASML CS Segments (HVM, NPI, FF) to drive high quality maturity and to ensure safe and healthy working conditions and at CS locations and operations at customer sites. We are looking for an CS Quality Manager/Quality Lead  to  further support one of the CS Segments and to drive the Segment Quality improvement roadmap .

Job Mission 
As Quality Manager for CS Segments HVM or NPI you will be responsible to prepare and implement the Quality Improvement roadmap in order to enable the CS Segment to realize their Quality objectives.Job Description
- Prepare and support the implementation of the CS Segment Quality Improvement  roadmap
- Provide expertise and consultancy on quality management, quality assurance, quality control and quality improvement to the organization
- Coach teams to apply preventive) quality methods and tools.
- Analyze and assess customer quality information, quality data versus product quality requirements
- Assess the completeness of PGP deliverables versus the requirements of the Quality Management System.
- Propose, prepare and manage quality audits and in cooperation with stakeholders from CS segments and Global Quality.
- Identify product and process quality risks by executing quality audits as lead auditor. Inspect documentation and quality records. Execute audit interviews. Deliver audit reports and report out to management. 
- Influence stakeholders at management and operational level to close quality gaps.
- Secure as Quality Manager the Quality Focus of the CS Segment Departments.  
- Report on the progress of quality assurance / improvement activities to CS Segment Management Team, stakeholders and customers. 
- Manage X segment quality / process improvements end to end. Analyze and re-engineer processes, with an understanding of functional and technical problems and solutions relating to the current and future business environment.
- Contribute to strategic quality initiatives. 
 

CS Quality Segment Manager Job Requirements

Education
- Master or Bachelor degree in Quality Management, Engineering, Science or Business Administration.
- Experience with initiating and deploying quality change management programs, in international context 
- 5 to 10 years of experience in various of the following fields: product quality assurance, quality management, product development of technically complex products, industrial engineering, supplier quality management, process engineering.
- Expertise and experience in Product Quality Assurance, Supplier Quality Assurance, as Quality Project Lead, Customer Quality Management, Customer Complaint Management 
- Expertise and experience with Lean Six Sigma, quality methods and tools 
- Knowledgeable in Quality Standards
- Certified ISO9001 Auditor
- Experienced in project or program management and process improvement.
- Good knowledge of business process requirements and system requirements.

Personal Skills
- Independent thinker, with demonstrated good judgment, problem-solving and analytical skills.
- Strong communication skills, good listener, with the ability to present information verbally and in written format.
- Good stakeholder management skills and able to work across all levels of the organization including customers with an open attitude.
- Learning & improvement mindset.
- Flexible and team orientated, with the ability to build productive and collaborative working relationships across the organization.
- Open for international business travel

Context of the Organisation
In this role you will be part of the CS Quality Managers team and report to the CS EHS &Q WW Manager and in addition have a link to Global Quality.Dear Supplier please submit the best possible candidates for this position. The Job Grade of this position is 10, please mention the rate and level in the introduction. Please note this is a flex -conversion position.

Only candidates matching the requirements will be considered for the job.  


 

CS Quality Segment Manager Application Information

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CS Quality Segment Manager Summary

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