Field Services Engineer Job in Stockholm, Sweden

Field Services Engineer Job Description

Life Technologies is a global biotechnology tools company dedicated to improving the human condition. Our systems, consumables and services enable researchers to accelerate scientific exploration, driving to discoveries and developments that make life even better. 
The company has historical sales of approximately $3.7 billion, employs 10 400 people, has a presence in more than 160 countries, and possesses a rapidly growing intellectual property estate of over 4000 patents and exclusive licenses. 
 
Purpose:
 
As a Service Engineer at Life Technologies, you become part of the Nordic team serving Life Technologies’ Nordic customers. We are recruiting a new team member who is positive in nature, service-minded and educational in the approach with customers.
 
Main Responsibilities:
 

• Install, repair, maintain and provide instructions of use of instruments to ensure safe and effective customer operations
• Provide responsive telephone and on-site support
• Work to ensure that the customer is successful in the use of their instrumentation
• Assure professional relationship with existing customers to achieve customer    loyalty 
• Up-sell service contracts and products via Flip (Field lead incentive program)
• Support colleagues in sales by providing sales leads
• Coordinate own work schedule with relevant partners (service coordinator, manager, colleagues) 
• Produce timely and accurate reports of your own activities: i.e. engineer reports, planned maintenance reports, installation reports, expense reports etc.
• Perform service activities within guidelines and in compliance with internal and customer procedures and regulations

Field Services Engineer Job Requirements

Requirements/Qualifications:

• Professional background in electronics / biochemistry / engineering / life sciences or related areas 
• Relevant experience within a service function
• Technical certificate or an academic degree an asset
• Driving license required
• Strong English verbal and written language skills required
• Good Scandinavian language skills an advantage
• Troubleshooting knowledge and experience
• Dedicated and updated on practical and technical knowledge at a high level
• Strong IT networking skills with good understanding of IT
• Able to  work independently as the position is field based with remote management

Field Services Engineer Application Information

Please apply with your CV and cover letter by the 'apply' button below.

Please use "Qreer.com" as reference in your application. 

Field Services Engineer Summary

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