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    Engineering IT Services - Application Support Expert Job in Veldhoven, Netherlands

    ASML is one of the world’s leading manufacturers of chip-making equipment.

    Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

    ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

    Working at ASML
    We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

    As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

    But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

    So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

    Engineering IT Services - Application Support Expert Job Description

    As an Application Support Expert within the Engineering IT Services (EIS) Hardware group you are responsible for 3rd line support and changes of the ASML’s Research and Development IT infrastructure and ECAD application landscape. In particular for the electronics designers. The Electrical Engineering environment is used by more than 600+ research and development engineers, worldwide. You will work in cooperation with the internal customer and Solution Team Domain Architect, and execute Non-Standard Changes and projects on Engineering Services and Applications according ITIL process.

    Job Mission
    When working as an IT Engineering Application Support Expert at ASML you will have the opportunity to deepen yourself and improve your skills in the following domains:
    -Focus on Multi-disciplinary Engineering processes and engineering applications
    -Supporting engineering infrastructure (Linux/Windows hosting, storage, databases, remote workplaces)
    -Building and maintaining expert knowledge on Engineering applications, driving improvements in Way of Working and Engineering efficiency.

    Job Description
    You will be part of the EIS HW team consisting of more than 30 people, with 5 Electrical Engineering Application Support Experts.

    • 3rd line support for engineering applications and services, be IT expert for selected IT engineering services.
    • Analyze business processes to understand questions from the business.
    • Support / take ownership of requests from engineering, and help to solve these requests. 
    • Investigate and implement non-standard changes for supported IT Services, mainly in the Electrical Engineering area.
    • Participate as technical IT support expert in running projects within the IT team.
    • Deliver expert support on IT services  based on Windows and Linux;
    • Define improvement proposals that focus on system performance and process efficiency for end-users.
    • Drive progress towards internal and external partners for implementation of solutions
    • Keep abreast with relevant literature, means and methods.

    Engineering IT Services - Application Support Expert Job Requirements

    Bachelor level or equivalent in Electrical Engineering, Embedded Systems or Information Technology.


    • At least 3 years of relevant and proven experience in multi-user, multi-site, multi-platform, multi-SW, mixed HW development environments.
    • Knowledge of Engineering Applications is a pre, in particular Electrical Engineering applications.
    • Understanding and practical experience with:
    • Knowledge of scripting languages (Shell scripting, (bash, csh, ksh, sh), Perl, Python, VBS, …)
    • Knowledge of programming
    • Development environments
    • Unix/Linux server infrastructure
    • Windows server infrastructure
    • Databases
    • Multiple virtualization techniques
    • MS Office applications.

    Personal skills
    • Highly motivated team player
    • Shows initiative and problem solving attitude
    • Independent, accurate, systematic approach
    • Pragmatic, practical, flexible and committed to quality
    • Strong analytical skills
    • Ambitious and with a pro-active, initiating attitude.
    • Ability to plan and set priorities.
    • Team worker, good social skills, service and customer-oriented
    • Think practical on the impact of decisions for end-customer / user
    • Strong communication skills, both verbal and written.

    Engineering IT Services - Application Support Expert Application Information

    Context of the position
    At ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as ‘Brainport’, Europe’s top tech hub.

    The IT division supports information management, infrastructure and key business processes across ASML. The IT infrastructure, hardware and applications are absolutely mission-critical for almost all ASML’s internal and external activities. A department within the IT organization is EIS (Engineering IT Services); this department is responsible for the engineering infrastructure services and applications/tooling for ASML’s research and development organization. We ensure that these services are running in an optimal way and we look at innovating the services. We also support the IT applications that are used at ASML.

    IT EIS supports three development disciplines: mechanical, electrical and software engineering. As an Application Support Expert you will be active in the Hardware/Electrical Engineering group, supporting engineering applications for complete D&E and Research worldwide. You will report to the Solution Team Manager Hardware of the IT EIS department.

    Other information
    ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance. An assessment will be part of the recruitment process.


    • Telematics
    • Embedded systems
    • Smart system design
    • FPGA
    • Cable design
    • Mentor Graphics
    • E-CAD
    • EDA
    • Siemens

    Engineering IT Services - Application Support Expert Summary

    Education Backgrounds: Electrical Engineering
    Specialties: Other
    Education Level: Undergraduate (Bachelors)
    Experience: 2 - 5 years
    5 - 10 Years
    Languages spoken: English
    Job Location: Veldhoven, Netherlands
    Keywords: telematics, embedded systems, smart system design, FPGA, cable design, mentor graphics, E-CAD, EDA

    To apply for this position you will be taken to the recruiter's website. Please click Next below to continue.



    Veldhoven, Netherlands
    Recruitment department
    View Company Profile More Jobs with

    Type: Job

    Deadline: 25th March 2020

    Job reference (ID): 17970

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