ASML is one of the world’s leading manufacturers of chip-making equipment.
Our vision is to enable affordable microelectronics that improve the quality of life.
To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.
ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.
ASML - Customer Support Upgrades - Engineer / Field Service Engi Job Description
Manage and execute complex field upgrades and activities, enabling the field teams to unlock the potential of ASML products for our customers.
Job Description
- As an ASML Upgrade Engineer you will be an ASML ambassador at customer sites across the
- globe;
- Execute hardware installation and perform system setup for complex upgrade packages, difficult
- field swaps and “bring to spec packages”;
- Your “can-do, will-do” attitude will enable you - together with a team of ASML engineers - to
- overcome whatever obstacles get in your way;
- Provide feedback to improve cycle time and performance, utilize the zero error repeat concept
- during upgrade preparations and executions, and perform post upgrade recovery and analysis;
- You are expected to have a general knowledge of lithography machines;
- Troubleshoot and solve problems related to upgrade hardware installation in close cooperation with
- a generalist and coordinator;
- Maintain and improve personal upgrade skills and general engineering knowledge such that
- majority of the problem can be solved without escalation;
- This position will require international travel (up to 80%) to the field offices worldwide for upgrades
- implementation and support, and self-development training in the factory or other site.
ASML - Customer Support Upgrades - Engineer / Field Service Engi Job Requirements
Bachelors degree in Electrical Technology, Mechatronics, Mechanical Engineering, Physics, and Computer Science.
Experience
- Experience in a customer support department for high tech products. Photo-lithography, Electro-
- Mechanical or Ultra Clean Vacuum;
- Engineers with 2-3 years ASML EUV or NXT systems metrology experience are preferred.
Personal skills- Open for cultural differences;
- Motivated, pro-active, self-driven and flexible;
- Good technical skills, analytical skills, and hands-on skills;
- Good documentation skills;
- Multitasker with the ability to work in different and difficult working environment;
- Good team player who is committed to the success of ASML;
- Good customer skills;
- Good communication skills, verbal and written, in English.
Other Information- Flexibility to travel to other countries including Taiwan, Korea, USA and Israel, with short notice (up
- to 80%) if needed, with uninterrupted periods up to 6 weeks in a row;
- Candidates are expected to support the CS Upgrades for at least 2-3 years upon completion of
- training.
Contact information:If you have any questions about this position please do not hesitate to contact Edgar Dekker (Recruiter) by phone 06 - 30 98 88 11 or by email
[email protected]. If you are interested and wish to apply, please use the "apply for this job- link" below.
ASML - Customer Support Upgrades - Engineer / Field Service Engi Application Information
Please apply using the apply button below.
Contact Information
RC01602-QR-COM
ASML - Customer Support Upgrades - Engineer / Field Service Engi Summary
| Education Backgrounds: |
Electrical Engineering
Mechanical Engineering
Physics
|
| Specialties: |
Commissioning
Field Service
Testing
|
| Education Level: |
Undergraduate (Bachelors)
Postgraduate (Masters)
|
| Experience: |
0 - 2 years
2 - 5 years
|
| Languages spoken: |
English
|
| Job Location: |
Veldhoven, Netherlands |
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