Xelvin specializes in technical jobs in the business sector and in technical environments for people with Bachelor, Master or Ph.D qualifications. As we are a recruitment agency, this means that you will be employed by Xelvin and deployed to different clients for varying lengths of time. This will allow you to build up experience quite rapidly with different companies and in a wide range of jobs.
Introduction
If you get excited by supporting your colleagues in finding the root cause of issues as fast as possible so they can continue with a containment of a structural fix delivered by you to build a state-of-the-art chip product, check out our position as Technical Expert – Customer Support Engineering Team.
Job Mission
Together with a talented team, you will pick up all support calls in the Computer systems group. The time pressure will be tangible. You will be involved in system down moments where all eyes are on you to solve the problem as quickly as possible. You will have to crack several hard issues a week and indicate quality gaps which will get visible during your support activities.
Job Description
Your role will be key in cross-communication and integration between several core departments.
Your daily activity will be to offer technical support, which you will have contact with Software engineers, Software integrators, Customer Support technicians and the Manufacturing team.
Based on machine logging and core dumps you will pin point the root cause and define the solution direction of the issue. You will discuss this solution with the development team to make estimates for the expected effort to solve the issue. You will also be involved in the new solutions provided by the development team.
Within the group you will work in a continuous improving environment, so you should feel energized by these changes to move forward. We even expect you to take proactive initiative for continues improvement on software quality and/or development efficiency.
Education
BSc. or MSc. in Electronics or Technical Software, Informatics or Computer Science
Experience
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
| Education Backgrounds: |
Software Engineering |
| Specialties: |
Consultancy Software Architecture Software Design |
| Education Level: |
Undergraduate (Bachelors) Postgraduate (Masters) |
| Experience: |
0 - 2 years 2 - 5 years 5 - 10 Years |
| Languages spoken: |
English |
| Job Location: | Eindhoven, Netherlands |
Type: Job
Deadline: 21st February 2017
Job reference (ID): 11148
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