Continuous Improvement Analyst Job in Veghel, Netherlands

A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions. We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.

Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7.

Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.

If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.

Vanderlande – challenges in motion

Continuous Improvement Analyst Job Description

Do you know how to make Continuous Improvement work in a complex, international environment?
You focus on processes, teams and new initiatives.

You use your analytical skills, ownership and hands-on mentality to make it happen! Ready for a next step within Continuous Improvement?

Your position
As Continuous Improvement Analyst, your key objective is to continuously improve the performance of the processes and activities of the Global Service Desk by executing and realising continuous improvement initiatives and projects. Focus areas are the Global Service Desk processes and way of working.

You will analyse the processes, assess current performance and propose possible improvements, which you will substantiate with facts and figures. Examples of possible improvement areas are the incoming amount of incidents and the solving capacity per team. You will initiate, execute and implement the initiatives to actually realise the anticipated improvements. 

Your department
Global Service Desk operates internationally with the task of supporting customers and local service staff by analyzing problems and advising them. They cover all functional areas, e.g. 1st Line Service Desks, 2nd Line Support teams, like High Level Controls, Low Level Controls and 3rd line support.
As a member of the quality team, you'll be an important link between the different service organizations and have frequent contact with them, so you need to have good communication skills.  

Continuous Improvement Analyst Job Requirements

Your Profile 
As Continuous improvement engineer, you have strong analytical abilities, together with an entrepreneurial approach in which you are not afraid to take the initiative and make decisions. You have good communication skills, and you can think creatively and in conceptual terms.  We believe the right candidate meets the following criteria:

• Education at bachelor or master level in a technical or IT subject
• Five years of relevant work experience in the international logistics industry
• Excellent knowledge on process engineering and process improvements
• Strong data analysis skills and experience with relevant tools
• You have the ability to gain trust, influence and build strong relationships with stakeholders
• ITIL certification is desirable

• 27 days of vacation & 13 ADV days
• Flexible working hours
• Training
• Commuting allowance
• Pension scheme and group discount on insurances as healthcare, car and WGA

Continuous Improvement Analyst Application Information

Contact
​If you want to take on this demanding challenge, apply now by filling in the application form and upload your resume and motivation letter. For more information contact Mirre Sengers, Recruiter – 0413-495288.

Please apply with your CV and cover letter by the 'apply' button below

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Continuous Improvement Analyst Summary

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