Senior Process Information Manager Job in Veghel, Netherlands

A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions. We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.

Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7.

Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.

If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.

Vanderlande – challenges in motion

Senior Process Information Manager Job Description

You will be responsible for supporting and continuously improving the business processes and related information systems within Vanderlande. You will be building bridges between IT and Business. This role focuses on Life Cycle Services and Continuous Improvement.

The department
Business Process and Information System Management (BPISM) operates as the intermediary between the operational business and ICT. In this role we translate the business needs into new or improved processes supported by IT systems. BPISM develops, implements, roll outs, embeds, safeguards and maintains solutions for all processes in Vanderlande worldwide as part of our continuous improvement program. The primary processes Sales, Project Management, Engineering, Supply, Realize on Site, Service are in scope, besides the supporting processes Finance, HR, ICT, Product Development, Master Data.

BPISM is also responsible for Quality Management and the ISO 9001 certifications. We organize audits, audit follow ups and continuously improve our management system: the "single source" for our ONE way of working.
 
The position
The Process Information Manager is part of the department Business Process and Information System Management (BP&ISM) and works closely together with Process Owners, Key-Users and the ICT & Quality organization. As Process Information Manager your scope is Vanderlande worldwide and you will be an expert in one (or more) of our business processes.

Tasks and responsibilities
• Build and maintain relationships internally on senior management and board level and with external partners:
   • Represent the business interests in ICT department
   • Maintain "internal" customer satisfaction without neglecting the company constraints.
• Identify and prioritize global business improvements:
    o Identify and analyze global improvements based on identified change requests and 'business experience’.
    o Prioritize change requests and discuss them with process owners
    o Translate ideas/opportunities in IT and process requirements
    o Make Business case based improvement project proposals for Process Owner Board / Continuous Improvement Board.
• Manage and execute business improvements projects/changes
• Embed and safeguard Vanderlande's worldwide business process and information systems
    o Train, support, analyze, audit, manage and decide on changes & problems.
    o Drive and facilitate improvements together with Process Owner and Delegated Process Owners.
    o Manage and develop Vanderlande's Management SystemYour working field will be our Worldwide Life Cycle Services organisation as well as, our overall Performance Management processes and the implementation of improvement methods used to achieve our strategic goals.

Senior Process Information Manager Job Requirements

Your profile
• Academic degree in Business Administration or Industrial Engineering
• Excellent communication skills at all levels of the organization
• Good command of English, both verbal and written, is essential, Dutch is preferred, other languages are an advantage.
• Result-oriented, understanding of process, IT, human, product and organizational consequences
• Team player and strong focus on stakeholder management
• Willing to travel internationally (up to 50%, depending on the projects)
• 10+ years of experience, strong affinity with software

Preferably also:
• Lean Six Sigma Green / Black Belt /Agile / Scrum / Open Book Management / Business Gaming
• Knowledge of PSDM, ITIL, Prince2, Agile project management

Our offer
In the challenging position of Senior Process Information Manager you'll have the chance to make a significant contribution to the growth and profitability of Vanderlande. Our organization has been named for several years in a row as 'Top Employer' and 'Best Employer'. We offer a full-time position in an informal and professional working environment with a lot of scope for personal development.

As well as your fixed salary you'll receive the following secondary benefits:
• 27 days vacation & 13 ADV (working hours reduction) days
• Flexible working hours
• Training facilities
• Travel expenses
• Comprehensive travel and subsistence allowance
• Laptop
• Collective pension scheme and insurance facilities for healthcare, car, WGA (Return to Work Scheme for the Partially Disabled) etc.

Senior Process Information Manager Application Information

Please apply with your CV and cover letter by the 'apply' button below

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Contact
If the profile of Senior Process Information Manager appeals to you, apply now by filling in the application form and uploading your CV and cover letter. For more information about this vacancy, please contact Dave Coppen, Senior Recruiter – 0413-493550.

Senior Process Information Manager Summary

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