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    German Speaking Technical Support (Opel/Vauxhall) Job in Luton, England

    What you need in a partner has changed. That’s how many executives we talk to refer to the business climate of today. Fundamental shifts in markets, customer demands and technologies are forcing us all to make significant adjustments to the way our businesses operate and go to market.

    Disruption is the new standard. Yet these changes, properly harnessed, represent enormous financial and market opportunity. Through a partnership based on trust and mutual objectives, our business services help our clients grasp the opportunity to differentiate themselves in their marketplace, accelerate growth and improve operational efficiency. Our clients exhibit the traits of organizations built to last.

    Concentrix offers infinite possibilities within a diversified, global organization.

    REASONS TO WORK HERE:
    Development and advancement opportunities from agent to professional service roles.

    A dynamic work environment that rewards innovation and creativity, modern, work-conducive staff facilities, and competitive benefits.

    BENEFITS:
    We provide a clear path to career development, and offer support and coaching every step of the way.

    Other benefits include:
    - Competitive salary
    - Performance-related pay
    - Medical insurance
    - Annual reward and recognition events
    - Paid time off
    - Holiday pay
    - Stakeholder pension plan
    - Team and Concentrix events

    OUR OPERATING PHILOSOPHY:
    Visibility:
    Throughout the organization allows us to quickly see and address problems
    and opportunities.

    Velocity:
    Lets us quickly react and adapt to change, identify and eliminate problems and take advantage of new opportunities.

    Value:
    To our staff, clients, and shareholders is considered and upheld in all we do.

    German Speaking Technical Support (Opel/Vauxhall) Job Description

    • Handling contacts via phone and email.
    • Fully investigating technical requests using internal systems, protocol and procedures.
    • Escalating requests that cannot be resolved to other team members, team leaders located both in the UK & Germany.
    • Following up all requests to satisfactory resolution.
    • Efficient problem-solving
    • Reacting in a professional, polite and clear manner.
    • Accurately logging all dealer contacts and following up on cases using database systems
    • Liaising with business partners internally and externally to develop case resolutions and action plans.
    • Reads and researches relevant materials and resources to stay current with product and technical information.
    • Attends team and other meetings for review of issues, assignments, regular discussion.
    • Performs other related duties, as assigned.

    German Speaking Technical Support (Opel/Vauxhall) Job Requirements

    • Fluency in English & German.
    • Full motor vehicle engineering apprenticeship or a technical degree related to automotive engineering.
    • Minimum 3 years’ automotive technical work experience, gained either in a dealership, preferably Opel/Vauxhall, or with an OEM or OEM supplier business
    • Good overall knowledge of current automotive technology and the Opel/Vauxhall Europe product range
    • Excellent interpersonal skills, able to build constructive & effective relationships, using appropriate rapport, diplomacy and tact.
    • Ability to resolve technical queries to a high level remotely by telephone/email
    • Ideally manufacturer/importer experience within a technical department
    • Good computer literacy
    • Able to write clearly and succinctly in a variety of communication settings and styles
    • Time management skills, able to use time effectively and efficiently
    • Full valid vehicle driving licence

    German Speaking Technical Support (Opel/Vauxhall) Application Information

    Please apply with your CV and cover letter by the 'apply' button below

    Remember - you found this opportunity on Qreer.com

    German Speaking Technical Support (Opel/Vauxhall) Summary

    Education Backgrounds: Automotive Engineering
    Specialties: Automotive
    Consultancy
    Manufacturing
    Sales / Communication
    Testing
    Education Level: Undergraduate (Bachelors)
    Postgraduate (Masters)
    Experience: 0 - 2 years
    2 - 5 years
    Languages spoken: English
    German
    Job Location: Luton, England
    Keywords: Automotive, technical support, Technical assistant team, Vehicle engineering, Manufacturing, Communication, Opel Vauxhall products, opel, vauxhall

    Apply

    Opel Automobile Vauxhall

    Londen, England
    Human Resources
    +44 28 9022 7777
    View Company Profile More Jobs with

    Type: Job

    Deadline: 6th January 2018

    Job reference (ID): 12520

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