Customer Interactive Solutions Engineer (GE/NL/FR) Job in Prague, Czech Republic

Blu Selection is an international recruitment company based in Barcelona, offering customized recruitment solutions for several international companies. Our goal is to connect motivated international candidates with their future careers while continuing to grow our strong ties to the expat community. We are reinventing recruitment with strong quality focus and transparent communication throughout the entire recruitment process.

Customer Interactive Solutions Engineer (GE/NL/FR) Job Description

The Company
Our client is an international award-winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Customer Interactive Solutions Engineer speaking German or Dutch or French.

The Job
You will provide professional technical support to an external client. The main tasks include:

• Identify and manage the root of incidents
• Solve technical issues within service agreement
• Contribute with your knowledge to performance reviews and suggest improvements
• Analyze the recurring incidents and solve them through problem management process

• Competitive salary above the average of the market
• Relocation package
• A chance to work in the company which was recognized and awarded as a Top Employer for providing the best possible work environment
• Working with the exceptional clients which are the leading providers of financial services, health care, media and communication etc.
• International atmosphere with the most talented IT professionals
• Constant support on the direction of career growth within the company
• Extra training and certification opportunities for professional development
• Brand new office with a fresh startup environment enriched with great entertainment activities
• 8 hours work shift between 6 AM to 6 PM
• Extra compensation for providing support to clients outside regular hours on an “on call”

Customer Interactive Solutions Engineer (GE/NL/FR) Job Requirements

The Profile
The ideal candidate has already gained experience in voice / video platform administration or support and would like to further develop it.

• German or French or Dutch and English on a business level (spoken/written)
• Experience in any of the following technologies:
  • Genesys
  • Alcatel
  • Cisco Unified Contact Center
  • Avaya contact centre
• Any IT certification will be considered as a plus
• Dynamic and performance driven working attitude
• Open minded and positive nature
• Interested in further developing acquired IT skills

Customer Interactive Solutions Engineer (GE/NL/FR) Application Information

Please apply with your CV and cover letter by the 'apply' button below

Remember - you found this opportunity on Qreer.com

Customer Interactive Solutions Engineer (GE/NL/FR) Summary

Apply