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    Customer Support - Project Leader NPI DUV Job in Veldhoven, Netherlands

    ASML is one of the world’s leading manufacturers of chip-making equipment.

    Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

    ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

    Working at ASML
    We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

    As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

    But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

    So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

    Customer Support - Project Leader NPI DUV Job Description


    Introduction
    Do you know what engineers in the field need to execute their services? Do you know what it is to introduce a new product into a service organization? Are you able to start executing a project although the scope is not clear? Can you translate risks and issues of missing deliveries into containments? Do you like to interface with many departments and many cultures? Are you able to influence without power? If so then the role of NPI PL is just the opportunity for you. Department informationhe sector Customer Support (CS) is responsible for the maintenance of ASML systems on customer locations and supporting the customer in the use of these systems in his production process.
    Within CS the New Product Introduction (NPI) DUV Program Management department manages the introduction of products on XT and NXT into the ASML worldwide service organization. These products range from new technology with critical time-to-market to new services to improve the operational performance for our customers.
      
    Job Description
    The NPI PL takes ownership of and is responsible for one or more NPI sub-project(s) supporting the introduction of new systems, service products or upgrade product to the field. 
    The NPI PL
    -Understands the working environment of the local CS engineers and understand what is needed to maintain/upgrade a system in the Field.
    -Ensures CS requirements are taken into the design and in the development of the Service Mix (Tools, Work instructions, Diagnostics and Spare parts)
    -Ensures D&E and CS industrialization deliverables are available in time and with the right quality for execution.
    -Understands the risks and issues and defines mitigation plans and containment actions.
    -Ensures the field has the required information to prepare itself (incl. need capacity) and drives execution by the Field and by the sector PLs and reports status
    -Drives to meet all CS targets (XLD, Labor Hours , Parts usage, …) by setting-up issue intake and solution roll-out processes. 
    -Creates the CS Key Decision deliverables for the Product Generation Process to ensure cross sector approvals for all the NPI services
    -Manages with support of Start-up Equipment Support (SES) Engineers the Intro & Upgrade Support projects
    -Align handover criteria with the line organization to migrate the execution of processes from the project to the line organization
    -Works together with several different groups within ASML: System Engineering, Development & Engineering, Manufacturing, Logistics, Product Management and of course with the Field CS PL. Within the stakeholder groups the PL get things done by convincing people rather than using power  

     

    Customer Support - Project Leader NPI DUV Job Requirements

    Education
    Master’s degree (or Bachelor + relevant experience) in physics, electronics or mechanical engineering. ExperienceExtensive equipment engineering and project management experience (3-5 years) in a high-tech equipment industry.  

    Personal Skills
    -Strong influencing skills: able to motivate, drive, steer and convince others at all levels of the organization (influencing without power)
    -Creative, reduces ambiguity with a focus on (internal) customer requirements
    -Strong communication skills (multi-cultural and towards different levels)
    -Goal oriented.
    -Capable of conceiving and maintaining ‘global’ overview
    -Work very independent but well aligned in teams of multiple PL’s reporting to one CS-Project/Program Manager 

    Customer Support - Project Leader NPI DUV Application Information



    Please apply with your CV and cover letter by the 'apply' button below

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    Customer Support - Project Leader NPI DUV Summary

    Education Backgrounds: Electrical Engineering
    Mechanical Engineering
    Physics
    Specialties: Electronics / Components
    Process Engineering
    Process Management
    Project Engineering
    Project Management
    Education Level: Undergraduate (Bachelors)
    Postgraduate (Masters)
    Experience: 10 - 15 years
    2 - 5 years
    5 - 10 Years
    Languages spoken: English
    Job Location: Veldhoven, Netherlands
    Keywords: physics, electronics, mechanical, project management

    Apply

    ASML

    Veldhoven, Netherlands
    HR Department
    View Company Profile More Jobs with

    Type: Job

    Deadline: 27th March 2024

    Job reference (ID): 15846

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