Parts & Service Engineer Job in Dordrecht, Netherlands

Cummins Inc. is organized into four distinct but complementary business units.

Cummins Emission Solutions develops and supplies catalytic exhaust systems and related products to the medium-and heavy-duty commercial diesel engine markets. The exhaust systems include packaging of catalytic exhaust systems, engineered after treatment components and system integration services for engine manufacturers.

Parts & Service Engineer Job Description

Cummins is a global power leader that designs, manufactures, sells and services diesel engines and related technology around the world. Cummins serves its customers through its network of 500 company-owned and independent distributor facilities and more than 5,200 dealer locations in over 190 countries and territories.

Parts & Service Engineer
Cummins Emission Solutions has exciting role open for Parts & Service Engineer to join Cummins in Dordrecht, Netherlands. Reporting to the Parts and Service Manager - Europe you will be responsible to support all aftermarket activities for Cummins Emission Solutions for Cummins and Non-Cummins customers and for existing and new Diesel Engine emission After Treatment products as required.

Day to day activities will include:

• Support Cummins Emission Solutions (CES) Parts and Service functions for EMEA for the implementation of After Treatment systems
• Represent CES Parts and Service for After Treatment in the Engine Business Unit (EBU) processes. (Failure Incident Report Group [FIRG], Plant Quality Committee [PQC], etc.).
• Represent CES Parts and Service for external Value Package Introduction projects for non-Cummins customers.
• Be the CES Parts and Service representative in design reviews, Failure Mode and Effect Analysis (FMEA) and hazard analysis meetings on After Treatment.
• Support the field test installation and monitoring of After Treatment systems as needed for Cummins and non-Cummins customers.
• Provide support for failure investigation and supplier interface for 7 step problem solving process.
• Participate in warranty audits of after treatment product claims as needed
• Assist in content development and review for After Treatment manuals/information for troubleshooting, maintenance, parts catalogues, service processes
• Provide and present training material for After Treatment systems for customers, distributors and EBU
• Develop tools necessary for diagnostics/testing/service events
• Support infant care of After Treatment systems in the field
• Be a technical contact for service procedures

Parts & Service Engineer Job Requirements

Desired skills and experience:

• Degree in Mechanical or Automotive engineering
• Working experience in manufacturing environment and familiar with problem solving techniques.
• Knowledge of electronics and computer aided automotive service tools.
• Able to manage projects.
• Exhaust systems knowledge desirable
• Communication, problem solving, ability to work in a team
• Able to work with all types of customers in an open and honest manner.
• Language skills: fluency in English is required, Dutch would be an advantage

Parts & Service Engineer Application Information

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Parts & Service Engineer Summary

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